As digital transformation touches every aspect of the retail industry, it's in retailers' best interest to embrace innovative applications that add customer value and improve operations. This is easier said than done, though, because the specific needs of individual retail stakeholders must be taken into consideration in planning and executing every digital initiative. In this infographic, we'll take a look at the needs of the industry's main stakeholders and how customer-facing solutions can help them meet the main challenges of their various roles.
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Consumers expect data and services at the speed of thought – think Instagram, Amazon, Uber. Technological disruption in every industry drives organizations to become agile and transparent to understand their customers at ever deepening levels. To maintain an edge in this hyper-competitive landscape, businesses must lead or fall behind.
Consumers expect data and services at the speed of thought – think Instagram, Amazon, Uber. Technological disruption in every industry drives organizations to become agile and transparent to understand their customers at ever deepening levels. To maintain an edge in this hyper-competitive landscape, businesses must lead or fall behind.
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